Customer Service Representative
Now Hiring: Support Specialist
Position Snapshot
- URGENT HIRE: Support Specialist (Part-Time)
- Hiring: Target
- Location: Wood Dale, IL (Local Candidates Only)
- Perfect For: Students, Grads, or First-Time Job Seekers.
- Work in Wood Dale, IL.
- Join Target and grow your skills.
Compensation
- Starting Pay: $16-$19/hr ($17.50/hr)
- Perks: Flexible scheduling.
- Highlight: Remote/Hybrid Options May Apply in Wood Dale.
Turn Problems Into Positive Experiences
About Target
We believe that exceptional service defines the modern retail experience. The Customer Service Representative stationed at the Guest Services desk is the ultimate problem solver for our community. When you embark on an entry-level career in retail jobs with Target, you are joining a dedicated team committed to making things right. We pride ourselves on operational excellence, comprehensive training, and a deep-rooted culture of care.
Job Summary
We are actively seeking empathetic, patient, and highly organized individuals to join our frontline support team. As a Customer Service Representative, you will be trained to manage returns, exchanges, and digital order pickups. You will serve as an escalation point, delivering the signature joy and resolution that sets Target apart in the retail industry. This is a dynamic, engaging role for individuals who thrive on helping others and navigating complex situations.
Comprehensive Responsibilities
- Guest Solutions: Utilize rigorous training to respond to guest inquiries at the front desk, processing returns, exchanges, and defective merchandise claims accurately.
- Order Pickup & Drive Up: Support omnichannel operations by retrieving pre-picked online orders and delivering them to guests inside the store or safely out to their vehicles.
- Conflict Resolution: Act as the immediate problem solver for basic needs. You will navigate pricing discrepancies, manage interpersonal conflicts, and accommodate requests with empathy.
- Cash Management: Execute precise cash handling, issue merchandise return cards, and balance the customer service register at the end of shifts.
Industry-Leading Benefits & Salary
We ensure our problem-solvers are supported from day one:
- Salary: Competitive starting pay of $16.00 to $19.00 per hour based on previous customer service experience.
- Debt-Free Education: Access to our Guild Education program, offering 100% tuition-free undergraduate and certificate programs.
- Exclusive Discounts: 10% team member discount across the store, plus an additional 20% discount on wellness products.
- Health Coverage: Comprehensive medical, dental, and vision insurance for eligible team members.
Requirements & Qualifications
- Must be at least 18 years of age upon application.
- High School diploma or GED preferred; no prior customer service desk experience required as full training is provided.
- Must possess an incredibly resilient, patient personality and excellent verbal communication skills.
- Ability to stand for extended periods, multitask effectively, and handle high-pressure situations gracefully.
Frequently Asked Questions
How much does the Customer Service Representative position pay at Target?
This role offers a pay range of $16 - $19. Actual compensation may vary based on experience, shift, and location within Wood Dale.
Where is this Customer Service Representative job located?
This position is based in Wood Dale, IL. Target has facilities throughout the region, but this specific opening is in Wood Dale.
Do I need prior experience to apply for this Customer Service Representative job?
No prior experience is required. Target provides all necessary training for new hires. This is an entry-level opportunity open to candidates from all backgrounds.
How many hours per week is this part-time Customer Service Representative role?
Part-time positions at Target generally range from 20 to 30 hours per week with flexible scheduling options. Exact hours depend on business needs and your availability.
What benefits does Target offer for this position?
Target provides comprehensive benefits starting Day 1, which may include medical, dental, and vision coverage, 401(k) with company match, paid time off, and employee assistance programs.
Does Target offer tuition assistance or education benefits?
Yes, Target offers tuition assistance or education benefits for eligible associates. These programs can help cover tuition, books, and fees toward degrees and certifications — check the listing or ask the employer for full details.
