Customer Experience Associate
Job Overview: Customer Experience Associate ( Royal Oak)
Position Snapshot
- FLEXIBLE ROLE: Customer Experience Associate ( Royal Oak)
- Team: Target ( Royal Oak Branch)
- Location: Royal Oak, MI (Local Candidates Only)
- Start: Immediate start available.
- Work in Royal Oak, MI.
- Join Target and grow your skills.
What We Offer
- Pay Rate: $16-$19/hr ($18.50/hr)
- Perks: Employee discounts.
- Great for supplemental income.
Create Joyful Checkout and Service Experiences
About Target
At Target, we believe in bringing joy to everyday life. Our mission is to make sure every single guest leaves our store happier than when they arrived. The Customer Experience Associate is the vital link that ensures every touchpoint—from the entrance to the exit—is seamless. When you join our bullseye family, you are stepping into a dynamic, fast-paced retail environment where your positivity creates memorable shopping trips.
Job Summary
We are actively seeking friendly, reliable, and empathetic individuals to join our Guest Advocate team. As a Customer Experience Associate, you will be the welcoming face of Target, entrusted with mastering the checkout process, the service desk, and Drive Up operations. You will serve as an overarching service ambassador, delivering the signature joy and efficiency that sets Target apart in the retail industry. This is a highly active role perfect for those who love variety in their workday.
Comprehensive Responsibilities
- Omnichannel Delivery: Run digital orders out to guest vehicles in our designated Drive Up zones with incredible speed and a friendly greeting.
- Fast-Paced Checkout: Process guest transactions swiftly and accurately at the front lanes, promoting the Target Circle rewards program.
- Guest Solutions: Utilize rigorous training to respond to guest inquiries at the Guest Services desk, processing returns and exchanges with empathy.
- Vibe Management: Keep the front of the store immaculate, collect stray shopping carts, and ensure the entrance is always welcoming and safe.
Industry-Leading Benefits & Salary
We ensure our frontline team members are supported from day one:
- Salary: Competitive starting pay of $16.00 to $19.00 per hour.
- Exclusive Discounts: Enjoy a permanent 10% discount at Target stores and Target.com, plus an additional 20% discount on wellness products.
- Debt-Free Education: Access to our Guild Education program, offering tuition-free undergraduate and certificate programs.
- Health Coverage: Comprehensive medical, dental, and vision insurance for eligible team members.
Requirements & Qualifications
- Must be at least 16 years of age (with valid work permit) or 18 years of age upon application.
- No prior retail or customer service experience required—we provide extensive training.
- Must possess an incredibly friendly, outgoing personality and a genuine desire to help people.
- Ability to stand for extended periods, walk briskly for Drive Up deliveries, and comfortably lift up to 40 pounds.
Frequently Asked Questions
How much does the Customer Experience Associate position pay at Target?
This role offers a pay range of $16 - $19. Actual compensation may vary based on experience, shift, and location within Royal Oak.
Where is this Customer Experience Associate job located?
This position is based in Royal Oak, MI. Target has facilities throughout the region, but this specific opening is in Royal Oak.
Do I need prior experience to apply for this Customer Experience Associate job?
No prior experience is required. Target provides all necessary training for new hires. This is an entry-level opportunity open to candidates from all backgrounds.
What benefits does Target offer for this position?
Target provides comprehensive benefits starting Day 1, which may include medical, dental, and vision coverage, 401(k) with company match, paid time off, and employee assistance programs.
Does Target offer tuition assistance or education benefits?
Yes, Target offers tuition assistance or education benefits for eligible associates. These programs can help cover tuition, books, and fees toward degrees and certifications — check the listing or ask the employer for full details.
Does Target provide training for new hires?
Yes, Target provides comprehensive paid training for all new associates. This includes safety orientation, equipment operation certification, and role-specific process training.
